Privacy Policy

1. Introduction

Welcome to LibStax. LibStax is a library and study-space management platform that helps library owners and managers manage students, seats, memberships, payments, and related operational information.

We respect your privacy and are committed to protecting the information you provide while using LibStax.

2. Information We Collect

Depending on how you use LibStax, we may collect the following categories of information:

Account Information

• Name
• Email address
• Phone number
• Login and authentication information
• Library or organization information

Student / Member Information

• Student or member name
• Phone number
• Email address, where provided
• Gender, where provided
• Address and other optional profile information
• Membership and seat information

Payment Information

LibStax may store information related to payments and collections entered by library owners or managers, such as payment amounts, payment dates, payment modes, dues, membership plans, and transaction references.

Technical Information

• Device type
• Operating system
• Application version
• IP address
• Basic diagnostic and usage information

3. How We Use Information

We may use collected information to:

• Create and manage user accounts.
• Provide LibStax features and services.
• Manage students, seats, memberships, and payments.
• Generate reports and invoices.
• Process account-related requests.
• Maintain and improve application performance.
• Detect fraud, abuse, and security threats.
• Provide customer support.
• Communicate important service-related information.
• Comply with applicable legal requirements.

4. Information Sharing

We do not sell your personal information to third parties.

We may share information with trusted service providers when necessary to operate LibStax, such as cloud hosting, database, authentication, analytics, payment, or communication providers.

We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our users, services, or rights.

5. Data Storage & Security

We use reasonable technical and organizational measures designed to protect your information against unauthorized access, alteration, disclosure, or destruction.

However, no internet-based service can guarantee absolute security. You should use strong passwords and keep your account credentials confidential.

6. Data Retention

We retain information for as long as reasonably necessary to provide the service, maintain business and financial records, resolve disputes, enforce agreements, and comply with applicable legal obligations.

When information is no longer required, we may delete or anonymize it, subject to applicable legal and operational requirements.

7. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Access information associated with your account.
• Request correction of inaccurate information.
• Request deletion of certain information.
• Withdraw certain permissions where applicable.
• Request information about how your data is processed.

Some information may need to be retained where required by law or necessary for legitimate business purposes.

8. Cookies and Similar Technologies

LibStax may use cookies, local storage, or similar technologies to maintain sessions, remember preferences, improve security, and understand how the service is used.

Disabling certain technologies may affect some functionality of the service.

9. Children's Privacy

LibStax is intended for library owners, managers, and other authorized users of the service. The service is not designed to knowingly collect personal information directly from children without appropriate authorization.

If you believe that a child has provided personal information to us improperly, please contact us so that we can investigate and take appropriate action.

10. Third-Party Services

LibStax may integrate with third-party services for authentication, cloud infrastructure, analytics, notifications, payments, or other functionality.

These services may process information according to their own privacy policies and terms.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, technology, or legal requirements.

When changes are made, we will update the "Last Updated" date displayed at the beginning of this policy.

12. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us.